Overview

Our refund and returns policy lasts 28 days. If 28 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

ORDERS MUST BE CHECKED WITHIN 7 DAYS OF RECEIPT TO RAISE ANY ISSUES.

Refunds

Once your return is received and inspected. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. This will be minus a 10% restock/admin fee.

Pre-order Cancellations

Please see terms and conditions for pre-order/back order cancellations.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to: 22 High Street, Beighton, Sheffield, S20 1HA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at: Admin@craftblankswholesale.co.uk  for questions related to refunds and returns.